U-Haul Moving & Storage of Baytown

They're very unorganized.

This location has the nicest people working there. They go out of their way to help you.

They tell me upon coming to the store that I couldn't rent a uhaul due to license restrictions and All workers came looking.

Small spiders coming out of the vents, cup holder and console. Reported to the staff she came out with a towel and spray and said it’s ants. Upon return, no response when told that I had to stop to purchase bug spray and Lysol to clean to rid the spiders. Still charged me full price. Never again!

Easy pickup was appreciated . However, the lack of inspection of the rented trailer caused an unfortunate experience. Tires on trailer were not good and had a blow out on a stretch of a country road. Roadside service was contacted and after being told several times help was about 20 minutes away by the contracted service it was 2 1/2 hours before anyone arrived. Not acceptable to leave an elderly couple stranded when it is hot & rainy.