U-Haul Moving & Storage of Beavercreek

If you want to have the best help possible when it comes to renting a truck, renting a storage unit, or working out your moving/storage needs, Abigail Cummings is the person to go to. Just incredible service. I had purchased a few storage units from this location, and I got in way over my head. I spoke with Cummings about my predicament, and she not only worked with me on getting a great deal on a truck, she listened to my sob story and treated me like a human being.

My suggestion would be, skip reserving the truck online. Find out when Abigail is working and stop in for a visit. It will be well worth the time you would 'lose' by having to go in person.

As a side note, i observed the way she worked with the previous customer who was in line before me, and she was consistent in the way she helped them out too. She will restore your faith in business and humanity.

So I reserved a truck about a month ago for our move 3 hours away, we needed to make a few trips to complete our move so I made sure to select a truck with unlimited mileage.
I just got an email with a bill $418 for going over the 175mi allowed and they said I drove 300miles total. I know for a fact that it said on the computer unlimited, they claim they don't have anything unlimited. Of course with all the craziness of trying to move and dealing with 3 little kids when I picked up the truck I didn't go over the fine print, so I guess they got me on this one. It's just agrivating that I know when I ordered it online it said unlimited, I ordered that one because I knew we would be making several trips. Double check everything!

Wonderful staff! I will only use this location old mill rd Beavercreek ohio while I'm local.

Great staff and awesome management. Always beyond helpful! I’d rent here again in the future and would recommend this location to family and friends in need of U-Haul services. Thanks again for your outstanding service.