U-Haul Moving & Storage of Belmont

To start we went to the San Francisco store and they told us that they didn't have what we were looking for, that it was all the way to Belmon on the Camino Real and we drove there and they didn't have it either, it was a waste of time and then the person who helped us explained to us that we could return them to the same store and that it would be cheaper, it cost us 3 times more than what we expected.

Unfortunately the van was pretty dirty and grimy, i guess it’s to be expected but the steering wheel was sticky same as the floor and the dash. Like someone spilled something and no one cleaned it and just let it dry. The car was parked on the garage slope, so the gas sensor said it was full and the contract said the tank was full, but as soon as I pulled out the car from the slope it only had 2/3’s of the tank full. Great way to deceive your customers in filling up your tank more. The airbags sensor went off and i couldn't change the dashboard to verify the millage i consumed. I just had to take your word for it. Overall way below average experience, borderline suspicious and taking advantage of your customers.

Standard U-Haul rental services, along with a large store of moving-related products (lots of cardboard boxes available). Propane is sold at this location at a reasonable price, but the wait time could be long. Parking can also be an issue in the small lot.

The manger is firm straight to the point.. Great guy! Storage stage is nice and clean.