U-Haul Moving & Storage of Belmont

One stop shop for everything u need to move!

My only problem, the customer service was good, was requesting your CDL to be photographed front and back by a smart phone. Their Credit Card reader was down allowing the rep to manually type in my CC# and view the security code on back.

Very interesting for a business to rent trailers yet not employ anyone who knows how to hook one to a truck. Showed up to rent a trailer for the second time (first time went smoothly) and was refused because the employee on site 'wasn't comfortable.' Same truck, same trailer. Maybe they could post when the employees who know what they are doing are working?

Service is just wow, so incompetent. Go anywhere else.

8/2023-Mostly a positive experience with checkout except their truck photos didn't show a big paint chips on the hood which I disputed before checking out. Checking in was mostly positive except the cashier was unknowledgeable about how charges would be badge if different from the original estimate.
3/2020-I was so reluctant to use these guys after reading all the horrible reviews but I didn't have any other choices for an in-city move small pickup truck. Booked online the night before and price was reasonable. Moving day and visited store and declined the extra liability coverage ($10). Their online check-in and acceptance procedure was fairly painless. Although the photos they presented was the truck very clean and washed but when I got it the interior and exterior were a bit dirty but not a huge deal. I still took my own photos just in case. About 15 min and was out the door. $20 + $0.79/mile. 2 hours later and returned with gas replaced. A few extras miles was accrued and charged. I think I was very lucky compared to all the previous reviews.