U-Haul Moving & Storage of Bozeman

Everytime I’ve been to the Uhaul on 7th, Ive ALWAYS had a good time. Though sometimes I have had issues on my end, they’ve always been patient with me and helped me through them, from little things like warming the truck up for us, to helping us fix bill discrepancies quickly. It is the only uhaul I will ever use if I can.

I recently had the pleasure of using the U-Haul location in Bozeman off 7th, and I couldn't be more satisfied with the experience. From start to finish, everything was handled with the utmost professionalism and care, making my moving process a breeze.

First and foremost, the staff at this U-Haul location are fantastic. Upon arrival, I was greeted warmly and immediately felt at ease. The team was incredibly knowledgeable and helpful, answering all my questions and providing detailed information about the rental options available. They took the time to understand my specific needs and recommended the perfect truck for my move.

A special shoutout goes to the bald manager, who was absolutely amazing. His friendly demeanor and exceptional customer service stood out. He went above and beyond to ensure I had everything I needed, and his expertise was evident in every interaction. He made sure I was comfortable with the rental process and even provided some helpful moving tips. His dedication to customer satisfaction truly made a difference.

The vehicle itself was in excellent condition. It was clean, well-maintained, and ran smoothly throughout my journey. I appreciated the thorough inspection they conducted before handing over the keys, ensuring that everything was in top-notch shape. This attention to detail gave me peace of mind knowing that I was driving a reliable vehicle.

One of the standout aspects of this U-Haul location is the efficiency of their service. The check-in and check-out processes were quick and seamless. I was able to get on the road without any unnecessary delays, which was crucial given my tight schedule. The online reservation system was also user-friendly, allowing me to book my rental in advance with ease.

Another highlight was the variety of equipment and supplies available. Whether you need moving boxes, packing tape, or furniture pads, they have it all. This one-stop-shop approach saved me time and effort, as I didn't have to run around town looking for moving supplies. The prices were reasonable, and the quality of the products was top-notch.

Additionally, the location of this U-Haul is very convenient. Situated off 7th in Bozeman, it's easily accessible and has ample parking space. Returning the truck was just as hassle-free as picking it up, with clear instructions and helpful staff to guide me through the process.

Overall, my experience with the U-Haul location in Bozeman was nothing short of excellent. The combination of friendly, knowledgeable staff, well-maintained vehicles, efficient service, and a wide range of supplies made my move significantly less stressful. I highly recommend this U-Haul location to anyone in need of moving services. They truly go above and beyond to ensure customer satisfaction, and I will definitely be using their services again in the future.

always have available trucks! makes planning easy!

Yikes, my experience at this U-Haul location was disappointing to say the least. I walked in and wasn’t acknowledged at all—no greeting, no eye contact, nothing.

The manager, Evan, was on a phone call the entire time, completely ignoring me while I stood there for 20 minutes to simply buy boxes. The least he could have done was inform me that he would be on the call for a while.

It wasn’t until another employee finally came in that I was able to get any assistance.

Basic customer service, professionalism, and communication was nonexistent here, and I won’t be returning—nor should you if you’re looking for quality.