U-Haul Moving & Storage of Bridgeport

A nightmare of an experience. My storage units changed overnight; I was directed to the wrong loading bay; I couldn't access or find my storage units; my swipe card didn't work; no one would help me; all of this while I was paying movers to sit in 90+ degree weather. A disaster. I couldn't be more dissatisfied.

Horrible customer service. Employees are completely rude and don't help with anything. Finding your truck is like a treasure hunt without a map. You have To guess at which vehicle is yours. If you don't know how to read minds, don't come here. The staff doesn't help but expect you to understand how it works.

Gwen is great!

Terrible service from Richard & his helper.