U-Haul Moving & Storage of Burnsville

Went in to get a trailer hitch installed at ,which a had a reservation for, and the man at the desk doubled the price at the last minute. He said corporate filled out the reservation wrong. There wasn't a clear explanation as to why and frankly I felt like I was getting scammed. Frankly, customer service felt hostile and unwelcoming. Don't waste your money here.

Staff was very prompt and friendly. Thank you for making everything easy and fast!

Nice place

Wow! All I can say is WOW! The best customer service I have ever seen @uhaul. I had reserved the wrong size truck and needed to get a bigger one. I was sent to the Burnsville location because it was the only one that had the 26 foot truck.
When I arrived, he met me at the front door, very professional he sat me down and apologized for having to come to Burnsville and he immediately took care of what needed to be done. He got the truck I needed at the right price and got me on my way.
Uhaul this outstanding employeee is Griffin! You need to keep him, he is about customers! Outstanding Job, you made my day! Thanks again