U-Haul Moving & Storage of Cathedral City

Jasmine M. is the best U-Haul employee we have ever met. She really took care of us and made the process of renting a U-Haul extremely easy. The facility was clean and fresh. All of the employees were friendly, but Jasmine really went above and beyond.

I was dropping off trailer with no one in sight. After unhitching myself I drove around looking for worker. Found two of them having a cigarette break where they can't be seen or see the lot. After joking with them for hiding, the girl started yelling and charging at my vehicle. Very professionally. I just wanted to be sure they checked in my trailer. I complained to corporate and the end result is I'm banned from this location. I've used them weekly for years and thought I could joke with them. The girl is a new employee, all are, and I guess her story was better than mine. Now using other locations never to return.

Stood inside the store, for 10 minutes, To purchase some items. Employees ignore customers here, and just don’t wanna work. They’re lazy.

I paid $130 for the same equipment from OH to CA. From CA to OH, the cost was over $575. Outrageous and completely unacceptable!