U-Haul Moving & Storage of Cocoa

Truck stalled several times while operating in reverse.
The app also crashed several times causing a 30 minute delay to pickup equipment.
The staff at this location were not very professional. For example, during drop off there was 6 people waiting in line while 4 of the uniformed workers just stood outside the front door taking breaks and vaping. This was also 2:15 so lunch is over… This caused another 30 minutes delay to drop off.
Again, the app did not work to drop off.
You can tell this location has very lax management and workers are allowed to behave this way. The 2 other times I have done business here it was the same. Hopefully some things can change but these concerns are what I will share with my friends and family.

I just want to say that the manager Dan was amazing in helping my elderly brother and sister- in- law move. Long store short ... The person helping them move over the weekend of August 2nd, decided to be a jerk and stole the truck on August 4th. The truck was found near the store. Dan called them to re assure them it was found. Here is where I am very grateful to these men. Dan made arrangments for the truck to be returned to them AND 2 of his employees,
Austin and Cory volunteered to help move the furniture on their own time. This kindness to 2 elderly people shows there are real men in Brevard County. Again thank all 3 of you for your amazing generosity.

I just want to say that the manager Dan was amazing in helping my elderly brother and sister- in- law move. Long store short ... The person helping them move over the weekend of August 2nd, decided to be a jerk and stole the truck on August 4th. The truck was found near the store. Dan called them to re assure them it was found. Here is where I am very grateful to these men. Dan made arrangments for the truck to be returned to them AND 2 of his employees,
Austin and Cory volunteered to help move the furniture on their own time. This kindness to 2 elderly people shows there are real men in Brevard County. Again thank all 3 of you for your amazing generosity.

Customer service is horrible nobody is ever in the store legit worst customer service ive ever had

Customer service is horrible nobody is ever in the store legit worst customer service ive ever had