U-Haul Moving & Storage of Coram

Excellent and knowledgeable staff and crew. VERY helpful as we planned our storage needs. Provided us with the largest panel truck, big enough to stand inside. We were also able to holdover the truck on a daily basis, so from 3 days, was extended to 2wks. You don't need insurance, if you are under 15miles R/T. Will save you $25daily.

Excellent and knowledgeable staff and crew. VERY helpful as we planned our storage needs. Provided us with the largest panel truck, big enough to stand inside. We were also able to holdover the truck on a daily basis, so from 3 days, was extended to 2wks. You don't need insurance, if you are under 15miles R/T. Will save you $25daily.

Forgive me, I didn’t get his name!!! He was working the counter Saturday, 11/23/24 at 9:00am, please find out his name. He deserves some recognition. He was very busy running around getting things done, I didn’t want to stop him and ask for his name. There was a line of people, but he still kept his cool. He was always smiling and very polite to every customer in there. He instructed a few people to use the app to check in. I tried to as well, but I was doing something wrong and it wasn't working for me. I was very impressed by him!!! There were two VERY NEEDY customer in front of me, you know the type (and if you don’t know, you never worked in direct customer service, lol).. Let me tell you, this employees level of patience was off the charts. Still so polite to them and explaining things to them every step of the way, sonetimes having to re-explain things multiple times. One of those customers was a know-it-all trying to trying to tell your employee how it was done, but your employee took it on the chin and very nicely explained to the customer how things are really done the proper way. Overall I had an amazing experience at this location. Dropping off when I was done (after a very busy day of moving heavy boxes around) was quick and simple. I’ll be renting another truck next week to move these boxes back, I’ll definitely be going back to this location. Seriously, I can’t thank you enough for making a very busy and stressful day for me that much better!!!