U-Haul Moving & Storage of Crystal Lake

Only hiccup was key was tricky to get out of ignition, worker was able to help us figure it out. Otherwise pickup process was very smooth and steps easy to follow.

Came to get propane...Waited 15 minutes after ringing the bell twice. No one came. Left without propane.

Nothing that I can think of as the entire experience was terrific. I definitely will use this location in the future.

Staff was extremely courteous and efficient. I was impressed by how easy the process was and I'd definitely rent there again. I rented a pickup last minute to bring furniture home and it was just so convenient.

Keep doing what you are doing, the staff was extremely helpful and friendly!