U-Haul Moving & Storage of East Bellwood

I have never left a bad review but I need to voice how horrible my experience was at this U-Haul location, specifically with U-Box.

After coordinating my movers (through U-haul), the staff would not release my U-box to the mover after I had called and confirmed 3 times that this mover would be coming. Then, I schedule new movers, call 4x before arriving to unload the u-box on-site at the Bellwood location. I show up and the U-box is not ready to be unloaded, I had to wave down the forkclift operator in the back to help me. She was very friendly and got the u-box down and dropped it off in front for my movers to unload. Confirmed with U-Haul employees my box number and that it was unloaded on July 31st.

A month later on 8/13 I was charged an auto-payment for storing my u-box. I called so many times trying to dispute the charge being told that “Maria” was looking into it. On 9/13 I was charged again. This place sucks and has the worst communication ever. DO NOT USE U-BOX HERE.

Mucho cuidado sin van con un semi articulado a descargar ahí. el muelle de descarga es sumamente estrecho. Y hay que cortar la carretera para acular el camión.