10261 E Stockton Blvd, Elk Grove, CA 95624
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We called and specifically requested a liftgate. We were assured the truck we would have had a liftgate. When we arrived, we were told that Uhaul doesn’t have liftgates. The male representative at the local Elk Grove U-Haul was rude. There was no reason. When we returned the unit the next morning, he was there again with the same attitude. How unfortunate - it cost nothing to be kind.
Under staffed and bad customer service.
Don’t rent anything here. Worst customer service. Expect long wait times, even if you are the only customer in line.