U-Haul Moving & Storage of Eureka

Quick and very helpful nice staff.

This place has the most horrible service. They never have enough employees. Last time I was here I had reserved a 15 foot truck and when I showed up they didn't have any at all. I had to get a 10 ft truck and then return it to a different location. It was incredibly frustrating. It also took more than an hour to get the truck.
I just reserved another truck and showed up. There is a line of 5 people, no employees in sight. I've been here about 20 minutes now and they have helped one person. If you can get a truck anywhere else do it!!

Extremely quick drop-off service

I reserved a truck through the app to pick up and drop off here. When I arrived to pick up the key, they told me I couldn't return the truck to the same location -- I'm guessing because they're trying to get trucks off their lot, because their explanation made no sense.

So they effectively refused to rent the truck I had reserved and wasted an hour of my time. I wasn't going to drop the truck off at a different U-Haul and Uber back here too pick up my car just to accommodate them. The McKinleyville location had no problem renting me a truck and seemed confused by the behavior of this U-Haul.

I will never use this location again and will advise anyone else against it. The parking situation also sucks.

The Jacobs Ave location is great for pick-up and dropoff in Humboldt. There are other U-haul dealers closer to my house, but this location is open regular hours and super efficient and helpful.