U-Haul Moving & Storage of Evanston

Rented U-Haul great service, was newer model truck with only 56000 miles. Everything was smooth and handled all my furniture easily

I returned the UHaul truck to Evanston - I didn't rent it there; I rented it in Wheeling, IL. The person in Evanston was helpful in understanding the different ways of renting and returning trucks at different locations in Chicago.

I couldn’t wait to move the reminder of my things to my new storage unit at CubeSmart. Although the rates are better at U-Haul the customer service and experience has been trash as per usual. Within the first month of me renting a unit I had another unit rented out in my name by an employee. The whole mess was handled poorly in my opinion. And the lack of proper and professional communication from the manager of the location was telling of how this location is run.

The equipment is good. The service was generally fine. There is a woman named Rebecca who is genuinely unpleasant, even nasty. From my first interaction with her she accused me of several things and continued from there. I have no problem with the place in general, just this disrespectful and unpleasant staff person.