U-Haul Moving & Storage of Evergreen

Told it would be a few minutes for propane. Waited the asked agaain told abiut 5 ore invites. Its now almost 18 minutes. Avoid this location

I LOVE uhaul! You guys are the best and make moving so seamless. I have rented a trailer with u haul at least five times, and it's always a good experience. The
check in and check out process is always so simple. Thanks for making moving easier. Can we start a rewards program?

I had a problem with my headlights after having a trailer installed by these folks. They immediately offered to check it out. Joe and Dennis spent over an hour , and finally diagnosed my problem ( a faulty switch)……totally unrelated to their install.
When I asked how much I owed them, they answered “no charge”…….outstanding customer service, rarely seen today!
These guys are the best !
John Brubaker

I will absolutely NEVER use U-Haul again! Had I been told upfront that it would cost me a $1000 through U-Haul to move 4 hours i would have NEVER chose this company. It already cost excess $ to move, why the F WOULD I WANT TO WASTE $1000 with a moving truck?! When I called and discussed this with the gentleman working and ASKED about additional fees, the extra 517.00 should have been disclosed. How did I sign a promissory note when I didn’t even discuss these extra charges with anyone??? Sneaky business! Next time give correct information so I can make a better informed decision when it comes to my money and time. Never will do business with this company again!

The person I worked with was fun and nice, however I got a HORRIBLE truck. I have never driven a uhaul and I got the 26 foot, so I wasn't sure how it should have drove. I leave the uhaul store and it started to shake forward and backwards. My thoughts were, this must be normal because it was empty. It was kinda scary but I just drove slow. Then we filled it and we had almost 1000 mile to drive. It shook but I could handle it until we were 5 hours into our 15 hour adventure. At 1:00 in the morning, it started shaking so bad and I was so scared that I pulled off of the road and called uhaul, roadside assistants. The lady was wonderful and so was the service guy that came to help. My choices were to change trucks and I would have to unload mine and load the other one. They don't offer to pay for help, although they gave me a bad truck in the first place. Finding out my truck had a transmission problem. My second option was to drive it and when it starts shaking really bad to slow down until the shaking isn't as bad. I was exhausted from already taking 3 days to pack my truck. I decided to drive the scary horrible truck because I wouldn't have help to unload my uhaul. Anyway, slowly made it to our destination. 2 days later. Uhaul needs to have their workers do a better inspection on there Uhauls.When dropping off the Uhaul, Anthony was wonderful and said it doesn't even sound right idling and this truck should have not been given to a customer to use. He is filing a official complaint on my behalf. Long story short. It was one of the scariest experience I have ever had.