U-Haul Moving & Storage of Feasterville

8/13/2024, 12:20 PM tried to get propane, seems like they don't provide it because they're 'closed' for propane? more likely employees that don't want to do their job. Rude and unprofessional, no hello, no goodbye. Not coming back

I am every other day in this location stuff very nice to customers getting boxes trailers filling my propane gas tank installed hitch for my car I live near by this location it’s like my own warehouse highly recommended

So I picked up the truck using my phone before business hours. I set the drop off time to be 0500, the time that the uhaul closed for the day. I arrived with the truck well before closing between 2-3pm and handed a key to a clerk inside and asked if there was anything I needed to do. She said no, you will get emailed a receipt. I got my receipt and noticed I was charged a $20 after hours fee. I never seen anything about an 'after hours' fee and I dropped the truck off way before business hours were done for the day. This has turned me off from uhaul and it's disappointing because everything else about the rental experience was great. I read through the agreement and no where did I see anything about an after hours fee. I would like to be refunded that fee and if not I will be disputing it with my bank

worst costumer service they will charge you for gas no matter if you fill it with gas or not , I drove 19 miles total and before return I filled 3 gallons and they still charged me for 2 gallons, looks like a 15ft truck consumed 1 gallon every 4 miles

6/1/24 girl on the front desk demands receipt for gas even though there's a quarter tank on the pickup contract and a half of tank when we return the truck.

Not closing off return and not providing the receipt for transaction she started taking other customers because now she is mad at me.

Didn't have 20' truck that was originally booked online and guaranteed?.

When requested to see the provision in the contract for the 25$ service charge for folding blankets tells me it's on the blankets, when nothing is found on blankets, tells me - it's on the truck. Nothing was found on the truck about that either.
Slow and incompetent.