U-Haul Moving & Storage of Fort Smith

Rudest people I've ever done business with . Two females behind the counter were so rude they were interrupting each other to lecture me about being 20 minutes late even after I explained I left my wallet at Wal-Mart. Even compared them selves to a doctors office n said u can't be late. They canceled my reservation without even calling me. Said we tried, but it didn't ring. Pick another location to rent a truck.

Hooked us up when we were desperate, went the extra mile by helping us load car and look for a better option close by.

I interacted with four or five different employees at this location and I felt like they were a good team and had good leadership.

They will not take debit cards or cash on moving vans or pickup trucks, the only thing they accept is a credit card, which I don’t use. I was not told of this until I went to pick up the van I reserved, and now I’m stuck trying to find one somewhere else last minute. Thanks.