U-Haul Moving & Storage of Fultondale

I would change Nothing! If I rent one again, it will be through the same location. Hopefully, even through the same person! He was polite, helpful, and very efficient. This was the UHAUL by Fultondale High School! Such an easy process!

This is one nasty u haul please to rent from got a truck after running around and it's full of smoke and the mange trying to tell me she clean it had to drive close to 500 miles smelling like smoke and she tell me I could only get $50 back....if you call that clean I could just imagine how you clean everything else .just nasty is h-- that's why we as people can't get anywhere turn in the rental and the guy smell the the smoke smfh...change it to the game cause you will lose more

Guy at the counter was very helpful. only bad part was Uhauls system telling me my rental was going to be canceled and the truck being late because of the previous renter. Not this locations fault. They were great.

First, the facility and staff were courteous and fast. I like the location and ability to rent quick with app.

On the vehicle,
Unit had been smoked in and not cleaned well. My clothes reminded me all day of riding in this unit.
The right turn signal was out.
The driveshaft or transmission sounded as if it was about to come apart. A high pitch whining sound during the whole ride. The unit has not been well maintained.

Get better vehicles and keep your reservations on schedule. Also give people an advance notice when reservations are not available after setting them up.