U-Haul Moving & Storage of Groton

Interacted with Virginia 'Gina' she was absolutely the best. She carries great customer service skills and communicates well. Gina goes above and beyond to assist ensuring your move goes as smoothly as possible. I look forward to continue business with this location just because of Gina. Highly recommend service with Gina...

Each time I visit to move things in or out of storage or to run a truck. They have the best staff very knowledgeable, Kind and great customer service I can’t point out who I didn’t enjoy talking with so thank you all

Nice facility with a good selection of rental trucks. Customer service agent Rob treated us well and was efficient. The only thing that threw me off was receiving the truck with 1/4--1/2 tank of fuel. That added a fuel stop at the start instead of at that end. In many ways that was a wash except that I had a timeframe on where I had to be in the morning. Would recommend this UHaul facility to others.

I was beyond pleased with all the help I received from Virginia Young-Cooper ( Manager) in the Groton CT uhaul storage facility. Virginia was extremely busy with many customers when I was there yesterday. Even with how busy she was, Virginia had above excellent customer service skills and was so helpful! I needed a larger storage unit than I first thought I did, Virginia helped me immediately and found a bigger storage unit for me. Virginia was so pleasant, kind and very resourceful! My children and I are in between moving into our new house. Moving all of our furniture and belongings was stressful enough, but my experience yesterday at Uhaul storage facility with Virginia was truly delightful!
Having Virginia's help made my day as a single mother in between moving so much better! Virginia also gave me her contact information so if I had any questions/ concerns too.
There's so many companies now a days that don't have employees who have such great customer service skills like Virginia does. Uhaul's website was so convenient and easy for me to navigate & the staff really went above & beyond to help me with all my moving needs!
My experience was wonderful yesterday at Uhaul storage in Groton location! It was so clean and smelled so lovely when I first walked into the Groton Uhaul facility. I am so relieved knowing my children and my furniture is all safe and secure at the Groton Uhaul until we move into our new house.
I will definitely be referring all my family, friends and coworkers to use Uhaul for all their Moving needs!
I've never seen customer service skills on such a scale of excellence like Virginia had! Virginia was extremely helpful, friendly and so pleasant with all my moving needs! Thank you so much! -Miranda M?