U-Haul Moving & Storage of Hobbs

Bad service.

The agent I rented the trailer from was friendly and went above and beyond when we discovered the left brake light was inoperable. There was not another trailer of that size available, so she replaced the tail light on the spot, which resolved the issue. Thanks!

Professional, clean, courteous, competent. What else can you ask for.

Temperature gets to high in the summer, should be between 65 degree Fahrenheit and 85 degrees Fahrenheit. But constantly goes above 95 degrees Fahrenheit. Not happy do to the fact that it’s above room temperature. It’s critical for my property not to reach certain temperature or it will cause damage. Customer crevice is fast and friendly. Needs maintenance or upgrade on AC units for indoor climate control.

Carl, the Area Field Manager, worked with me on a customer service case relating to my one-way, turned nightmare, due to not getting to move-in for an additional week after arriving. He took care of my case quickly, and with good communication with me through the process.
U-Haul can and will work with you if you give them enough time to make your reservation work.