U-Haul Moving & Storage of Howell

I wish the hours were 24 hours

You honestly will not find a better U-Haul location than this one in Howell, NJ. I randomly chose this location because it popped up when the dates were unavailable at my preferred location. I wanted the install of my Mom’s trailer hitch done on a Monday and this location showed availability. I chose the style of hitch and all the parts we needed, then chose a date and time. Finalized the transaction for what I thought was a Monday, and it ended up being Tuesday. I called and spoke with Alan T. to reschedule but he said the order was already in and they would be shipping the parts soon. I told him we will figure out a way to make Tuesday work instead. I met my mom at this location on Monday afternoon to drop the car off a day early and hope it would get done at a decent time the next day, when the appointment was actually scheduled for. I was blown away by how nice, clean and modern this location was. Absolutely beautiful building, landscaping out front, and very organized on the inside. I went in and met Alan, and he was even nicer in person! We dropped the keys with him and told him we would be back tomorrow. I decided to bring Mom back a little earlier the next day so I could try and catch an earlier flight home. She did non mind waiting for her car to be ready. We pulled up at 10:30am and noticed that her car was already being worked on, which we were happy about. Not even 3 minutes after we parked, her car pulls up right next to us with the trailer hitch installed!! This was absolutely perfect timing and we were so happy that it was completed so quickly. Jeff Strauss was the gentlemen who brought her car up and was also the installer. He was super nice and even secured Mom’s exhaust pipe mount that was not attached in the middle as a courtesy! We were both so extremely pleased with everything about this U-Haul location and cannot recommend them enough! Amazing customer service and a perfect trailer installation at an affordable price!! You will not regret choosing them for all your moving and storage needs!! :-)

This girl Donna doesn’t know how to use the computer and talk with someone like 1 hour don’t come here very disappointed wasted of time