U-Haul Moving & Storage of Huntington Station

I highly recommend avoiding U-Haul. They are extremely incompetent and had no problem taking my $3,400 upfront, including added insurance. However, their truck broke down just five hours into our trip, and there was no replacement available. We were forced to stay in a hotel overnight, turning what should have been a 20-hour trip into nearly 40 hours.

To make matters worse, my car was damaged on their trailer, and as of today, March 4—almost a month later—it’s still unusable. U-Haul ignored my complaint, which I initially filed on February 12, and only responded when I mentioned social media. Their lack of accountability and customer service is unacceptable.

Do yourself a favor and use Penske or Budget instead!

Umika was amazing!! Setup and got going right away. She is A++++