U-Haul Moving & Storage of Johnson City

Aaron Russell made my rental experience fantastic! He was friendly and knowledgeable.this will always be my rental store.

This place changed my Uhaul pick-up location last minute even though I had my Uhaul reserved for about a week and they said at that moment they had my size available. Uhaul itself was awful to work with. My couch was ruined because of a leak in the Uhaul during heavy rain. Uhaul 'tested' the Uhaul I used during freezing temperatures so I do not believe they tested it or tested it properly and said they couldn't find the leak so they won't reimburse me for the couch. There was no water damage to the items close to the door. It was only on the couch and boxes around the couch and those items were toward the back. So there would have to be a leak in the ceiling somewhere. The dark area of the couch is where it is soaked to the point it splashed water if you touched it. I had to dump my couch. I will never use Uhaul again. An awful experience.

I went 2 different times trying to rent a van. They had plenty of vans just no workers...

Gas friendly in and out and the manager at this location is a rock star