1410 E 7th St, Joplin, MO 64801
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U-Haul Moving & Storage of Joplin Customer Reviews
(based on 20 reviews)
11
1
0
3
5
17/05/2024
Review:
Affordable and friendly service would recommend
30/04/2024
Review:
Had an appointment on a Saturday at 1300. I purchased a pop-up camper and was picking it up from from my brother's place near here (about 4 hours from where I live). I call the morning of and let them know I'm going to stay with my vehicle instead of dropping off. They look up my appointment in their system and tell me I'm good to go...they don't have any other appointments today. I show up on time, they go out to my car, about 10 minutes later they come back and tell me they don't have the hitch for my car in stock and they won't be able to do the install. One of the employees even told me that if they had more time they'd go get I from a store in Arkansas. Why they had no time when there were no other appointments is beyond me.
TLDR: made an appointment, showed up, got stood up and told they didn't have time to fix it. Didn't come home with my trailer and will have to get it installed then drive another 8 hours to get my camper.
Save your time and go anywhere but here.
23/12/2023
Review:
I rented a truck to pick up my washer and dryer. Staff was kind, friendly, and moved the process along quickly. When I got to the place to pick up my washer and dryer, they had closed already despite them telling me they’d be open that day. U-Haul refunded my money for the truck. I only had it for about 40 minutes instead of the 24 hours I originally rented it for. They just did it out of the kindness of their hearts! I will definitely be using this place for all of my needs in the future! Thanks, U-haul!
29/09/2023
Review:
Ray took care of me and it was hands down the best experience I've had with any storage facility. Thank you Ray! I am glad we got to have an interaction today!
22/07/2023
Review:
Have been renting from here for a long time and a worker cancelled my storage unit lease even though I was still renting and now to this day, still can’t access my online U-Haul account, it says I have no storage unit, so I have to call and pay or go to the store each month to pay rent, when I used to pay online. Wish this could have been fixed, but never was.