U-Haul Moving & Storage of Kenai

One staff member to help every one, I waited about 30 minutes just to buy a hitch because a gentleman wanted to see the storage spot on the other side of the facility. I don’t blame the guy for wanting to see the spot but a second person to man the counter would have saved 3 of us a lot of time . One guys walked in and seen what’s up then left.

Reserved a 5x8 trailer to Move out of state. We reserved on the 11th inside the business and even received a receipt of it. Went to check on the 27 to just make sure things were going smoothly. Come to find out they could even find us in the system at the Soldotna location. They said Kenai never completed the reservation on their end! Now we may not get the size we need!

We always have a good experience here. Professional and helpful. Couldn’t pass up taking pictures of these cute boxes.

Terrible service from the new woman that works here.