U-Haul Moving & Storage of Lodi

Everyone was amazing, super helpful and professional l! Will definitely be using them again!

Nothing, I had a great experience at Uhaul, and with the manager! Definitely would come back again, thank you.

I visited here in November 2023 and the experience stuck with me. After paying handsomely for my car dealership to install the hitch for towing a uhaul trailer, I showed up for my appointment only to find out the dealership never installed wiring, just the hitch. I prepped carefully for the day I would pick up the trailer (I also had paperwork from the dealership stating the wiring was included) and I HAD to leave the next day, so you can imagine I was overwhelmed, exhausted and extremely upset. I cried in front of the nice guy trying to help me out, it was embarrassing. But he was super kind, professional and helped me right away without judgement. He called another location to confirm they had the wiring kit and staff available to service immediately. So I drove over to the Modesto location where they were also quick, understanding and courteous. I am so grateful for the compassion and action taken by those who helped me on the morning of November 15th. 10/10 recommend that staff get a raise.

Communication from call center is not matching with the actual locations, Stockton location is the only location that made sense, Lodi told me I had to return the truck back to Stockton when I got there they said no you where supposed to leave it in Lodi, I got charged the extra miles.
The call center told me that that I had 2 days to move all I had to pay was the mileage if I went over the miles, I was expecting to pay $40 plus whatever I went over on mileage. Witch was 41 miles at. I ended up paying 144. 72 plus another 161.89 /17.39/10.95/10.77 a total of 345.72
Not what I got coded.