U-Haul Moving & Storage of Lompoc

Unprofessional and disorganized. Had to reschedule our appointment multiple times due to them not getting the hitch we ordered in. Then they ordered the part from a different company to have it rushed and no communication to us to set up install. Had to call in order to try to get the hitch installed only for them to not have the correct wiring harness for our vehicle to complete the installation. At the end of the day our hitch is only half installed and now we are forced to cancel plans which are non refundable. The manager took no accountability for their lack of preparedness and when confronted about the situation tried to blame us as if they had not had multiple opportunities to ensure that they would be equipped to complete the job. Disappointed is an understatement. Would not recommend them for hitch installation.