U-Haul Moving & Storage of Loves Park

I give this place 1star only because the scale doesn't go lower. Anyone thinking of renting ANYTHING from U-haul should think about it and then go somewhere else. They engage in deceptive business practices and false advertisement. And when you try to complain it will be your fault and you will be screwed. But don't worry, they will keep your money. So, at least you will know who ripped you off! If this place was the only place in town to rent trailers and trucks from, I'd go to another town and rent from something that didn't have 'U-haul' in big letters on the building. So, everyone do yourselves a favor and go somewhere else.

Everything went well over all experience… only one minor issue uploading photos for mileage & gas, pictures of trucks condition (( for damage already done) issue resolved through email with customer service. 100% satisfied

This place really sucks I tell you one thing then when you get there and have the one thing done I tell you something else found a complaint against us outfit whether corporate office I need a shape upper ship out they don't honor what they say very disappointed Barry pissed off

I am pleased with the service here, I first had to reschedule my appointment time, then I went to the wrong location so I was even later, I walked in for a unit with a 10% discount for the first month & received my first month FREE! I was offered a U-Haul rental at this location so I didn’t have to go to another location for pick up, the experience was great & I would recommend this store or any to anyone I love! Hannah Was awesome with her customer service & my experience was an oversllb10/10