U-Haul Moving & Storage of Midland

The truck they provided smelled like drugs and it was so potent I had to air it out before I got in the truck! The short dark curly headed girl at the counter is always rude as hell. The quoted price for my trip was for fifteen miles however, I went 30 miles so they were sure to adjust my invoice for $17 more. Although I added over a quarter of a tank of gas above what was in the truck when I received it. This place is a hassle every time I’ve been there. They won’t take my bank card because it’s not a physical or mainstream bank (it’s Ally and an online only bank). But the manager guy did allow me to use it for a rental once, but if he isn’t there then the short lady sure won’t. So be prepared for that. My advice, rent from somewhere else.

Everything was great from the pickup to drop-off I could not have asked for more.

Horrible people skills, manager went on a power trip and denied my reservation because he assumed it wasn't in the tow rating. He canceled my reservation. All I can do is laugh and call corporate to file a complaint.

Excelente servicio, bajo costo.