U-Haul Moving & Storage of New Bedford

For Luis J

I recently picked up a U-Haul truck and car dolly for a long drive from Fairhaven, MA to Norfolk, VA, and Luis J made the experience so much easier! He was super helpful and knowledgeable, taking the time to ensure I felt safe as a first-time U-Haul car hauling truck driver. Luis J genuinely cared about my safety, and it showed. His customer service was top-notch, making the pick-up process a breeze.

The service I received from Luis J at the New Bedford UHauls location was 100 times better than what I experienced when dropping off the truck at the Monticello location in Norfolk, VA. Highly recommend working with Luis J if you need a U-Haul in the Fairhaven, MA area!

A new truck was very nice, however the rate of a 2 hour late fee is outrageous and charged $40 and new milage is extremely disappointing!!!

I like that I got assistance from a worker. As a first time U-haul renter getting the in-person help was vital. I'm not looking forward to when the whole process will be done through the app.

I didn't like that rental costs are by rental period rather than the promoted 24-hour rate. I could have been charged double. Everyone should choose to rent per 24-hours.