U-Haul Moving & Storage of New Bedford

Amazing crew that work very hard to service people who are very hard to deal with. Appreciate the staff that provide service to each location and that handle the workload with a smile!

Just tried to get my standard 5 gallon propane tank for grill filled and they said they shut down propane half hour early then immediately checked the time and said an hour early. Nowhere on the website, reviews or anything does it state this policy. Won’t be back, try another place. Clearly not customer friendly.

If I could give less than 1 star to this horrendous experience , I sure would . Lack of professionalism , lack of attention to multiple customers & a confusing storage situation . Would absolutely not recommend , definitely avoid . I would love my money back .

Had a trailer hitch put on my 2019 VW All Track today (for our bikes)
by Rob. Brittney greeted me when I arrived early and assured me that Rob could manage any hitch. She was right. Rob arrived 10 minutes before my 11:00 appointment and assured me that he done many like the All-Track, and took the car in. He worked steadily for about 2 hours and gladly put the bike rack on when I asked. While I waited, Britteny was training two new hires at the computers, having each trainee wait on different customers. I was impressed with how supportive and patient she was with them. I was also impressed with how Rob dealt with an older man who came in needing a new electrical cable installed in his camper. Although Rob couldn't do that kind of work at U Haul, he told the guy that he would come to his house some day before work and fix his problem! Overall, a really good experience. Well done, Rob, and Britteny! John H.