U-Haul Moving & Storage of North Downtown Athens

I love u-haul

They are liers and I have never spent $200 on a u haul for 2 days (literally just driving no further than 10 miles from my house) matter of a fact usually I pay around $50 a day. Let alone the guy said a down payment for cash payments and no there was no down payment, so why would he say 'down payment' if you don't get the money back? A 'down payment' is a payment given at the time of rental and given back as long as returned in good condition, on time!!! And that's just what was done, but no when I returned they wanted to charge me more money!!!!! DO WHAT I'M SORRY, COULD YOU REPEAT THAT PLEASE? Worse place ever!!!!!

Incredibly difficult to call the office I had 2 u boxes delivered to me on Thursday we had scheduled the retrieval date of the units for Thursday
I called several times yesterday to confirm only to find out they changed the pickup day to a different day (Friday)They assured they are changing it again to today. Today I called again and finally got a hold of the store. Still no callback from them. I reached out to the online chat dept . They said it’s now scheduled for tomorrow.
This is bad business
This is the first and the last time I will be using U-Haul