U-Haul Moving & Storage of North Lansing

Great experience, young man hooked me up and off i went.

Quintas was extremely helpful and pleasant to work with when I rented my trailer. The location was extremely clean, and Quintas worked efficiently to make sure nobody waited too long. I am extremely satisfied with my experience, and I will be using this location again.

The one star is for U-haul the corp. Not this location. My issue with U-haul, is that, they chose to add on several extra days. If you rent a cargo trailer, for one way, out of state travel. I only needed the trailer 2-3 days. However, U-haul charged me for 7 days. It seems that no one else offers cargo trailers for one moving. So unfortunately...I will have to use them again, and be massively overcharged!

The neighborhood is a little run down, but the store is well maintained and the staff friendly and helpful.

Incredibly friendly and helpful staff. The new procedure for verifying your emergency contact is arduous, but he was kind to my mom when she finally picked up (even she won’t answer calls from an unknown number anymore). Same goes for being required to take your own selfie and pictures of your drivers license (turn off your content blockers or U-Haul’s site won’t work) but he was patient about it. All in all, still a better deal than paying someone else to move large items 3–4 times per year when you don’t own a truck.