U-Haul Moving & Storage of North Pompano

Great service,good location.

Absolute most unprofessional service I have ever received. Natasha specifically was rude, unprofessional and unaccommodating. I returned the the trailer after hours and followed all of Uhauls procedures. Their system wasn't working and I waited for 56 minutes on hold with live share in order to properly return the trailer. I left the trailer and returned at 8 am. Natasha stated that because I left the trailer overnight (she confirmed it was not returned in the system yet) she is charging me the 20.00 and if i want to fight it i can call back later. I offered to show her screenshots of Uhauls system not finding my contract and she refused to acknowledge them. When i disagree in a very calm matter she called the police and had them ask me to leave. Two other people in line were on my side and agreed how ridiculous this was. Highly recommend you rent from any other uhaul than this one! Best of luck.

Nice facility. Horrible, and I mean flat out lazy and HORRIBLE customer service. Our truck practically blew up on us, on the free way, and we had to limp it to the next exit. We found this facility on Google maps, it was the closest to our current location. They had lot of spare trucks, 3 just like the one we were in, and we went inside and told them of our situation, and they snubbed us off, didn't bother to look at the truck or anything. They said call road side services, we can't do anything for you until you talk t to them first. They did ask what happened and they said that sucks. Spent an hour+ trying to get in touch with road side, in that hour we found another facility down around the corner, we limped our truck over there, while waiting to hear back from road side. The facility was amazing and the customer service was above and beyond. So if you need any equipment and want a honest sales person that can help, go to 903 E. Sample Rd. , Pompano Beach, and ask for Solutions, because he fixes problems, coolest guy I have ever met at a Uhaul facilty.

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Fast courteous service. The Service personnel where attentive to my needs as a disabled Person and answered knowledgeable and respectfully. I will use this locating for all my moving needs