U-Haul Moving & Storage of Oak Lawn

I rescheduled one to pick up I got the right before they close the told me that they can wait for 2 minutes to give me the keys and I was charged in full all they had to do is take a picture of my drivers license can hand me a key I had to go out down load there app to get a key by the time I downloaded the app they closed and told me to come back tomorrow and they started laughing so yah never write a bad review in my life them they should at least respect people I don’t expect a 5 star service from minimum wage workers

They were busy when I arrived, but it was worth the wait. Young woman who helped us, fantastic job. And then a guy came out to help get trailer lights working. They both again did an Excellent Job!!

I was double charged , they charged my debit card twice I was told there system had a glitch in it so was advised to reinsert my debit card and so I did when I left with the truck I went into my account and seen I had an overdraft of 2 transactions, I waited until I moved my items and went back to the Uhaul to return the truck and I told they young man who was there that they charged me twice, I paid my for the use of the truck in cash so I assumed that the transactions would reverse it’s self due to me paying in cash but they reversed one of the transactions but not the other one so I disputed it through my bank so I guess when the bank alerted them of the problem they went into the system and at the Uhaul place and put in a refund of 46 dollars when they took 92 dollars from my account so some one at Uhaul is stealing money or something I would never rent from them again