U-Haul Moving & Storage of Oak Lawn

Only the payment is a little high for the time that one uses it, but the equipment is very good and the service is excellent.

Do not rent from these terrible attitude people! Just rude from start to finish. Paying $230 bucks for a 10X10 and asking simple questions upset the employees. Like “Why does me being a contact number on someone else’s rental, deny me from getting a promotion rate?” Jerks

This place was terrible!! Rude manager and employees. After seeing a couple units and agreeing to a unit, we were told to leave because our attitudes. We looked at each other with dis belief!! We were just talking amongst the movers how expensive they are compared to other storage places.

Horrible service. First when called to reserve, the girl that took care of me was ghetto as hell... When I said, 'yes I would like reserve over the phone, if it's possible'... her response was 'aight, cool'... Then talking and laughing to her ppl around... Paid very little attention to my requests. Had to repeat myself a few times. THEN, when pick up time came.... Ryan M, shouldn't even be working there. Horrible attitude, no customer service skills, didn't even tell me where to find my unit, I had to carry the furniture dolly myself, didn't even explain the return process, had to figure it out on my own, and on top of that, settled the amount at 100 miles driven, when I used 70 miles. Not willing to help AT ALL. Did everything with a FACE. Not good experience at this location. Should take example from the location in Cicero & 133rd (near there). The guy was very helpful, friendly, took me directly to my unit, he put the dolly in the unit himself, showed me how the return process worked, helped me with the inspection of the unit, the whole 9.
I guess not everyone LIKES to work. Smh.