U-Haul Moving & Storage of Passaic

Requires 'thousands on thousands' deposit for out of state drivers license, a policy which I have not seen anywhere else in the dozens of locations I have visited across the States

This is my second time to use Uhaul Passaic location. At this time my husband and I experienced a nasty & uncomfortable time with the front desk male. Thursday, August 1 at 5:45 pm. The customer service guy was extremely disrespectful towards us. He almost went into a fight with my husband just because we asked him where to dropp off the truck. I understand working under pressure but he can not treat people like that. He yelled at my husband. We are decent people. My husband is a martial arts instructor & im a law enforcement officer. We didn't tell him. We treated him with respect. This young guy looks and acts like a gang member. Manager please you guys have to take actions about this guy. Thank you

The staff that was there was great. They worked quickly and diligently. At the time of
picking up the truck they were both very busy as well as at the time of drop off. Since this is the only Uhaul in the town, perhaps getting more staff would be helpful to assist customers faster. Two staff members did not appear to be sufficient for the demand the store appears to have. I came to this location in June and it was busy as well.