U-Haul Moving & Storage of Radcliff

Horrible!! The truck was only supposed to be 76.50, they charged my card the 76.50 and accepted an additional $100.00 bill. When I returned the truck my gas mileage that I didnt use was returned to my account but they never refunded me the extra 100 that I gave them. They refunded me 76.50 out of the 100 instead of giving me back my 100 dollars so all in all I paid alot more for the haul than I should have. I will never use that location again!!

I had an amazing experience at the U-Haul in Radcliff, Kentucky, thanks to Mike Phillips! Mike is hands-down the best at what he does—professional, efficient, and incredibly knowledgeable. He made the whole process smooth and stress-free, ensuring I had everything I needed for my move. His attention to detail and dedication to excellent customer service really stood out. If you need anything U-Haul-related, I highly recommend asking for Mike. He’s a true asset to this location and the kind of person who turns a good experience into a great one. Thanks, Mike

The process was quick and painless. I appreciate your time and representatives that assisted me throughout the process.

Like always U-Haul has your back! This location was extremely helpful and responsive to your concerns.

Very knowledgeable and patient staff!