U-Haul Moving & Storage of Red Bluff

Common to walk into store with a line to the door and not a single employee in sight. No one in store, the repair shop or out with the equipment. Couldn't even see anyone on the giant screen with multiple camera views on it. I tried calling store number and it said all reps were helping other customers and it routed me to national uhaul phone operator.

This has been my best experience with a self-service storage facility. The owner, Rhett, was easily accessible and was able to assist me with my issue and fix it in a very timely manner. The prices are very reasonable, and the employees, along with Rhett, are all very kind people, willing to take the extra steps to keep a customer happy. 10/10, these guys rock.

They always have trucks/trailers available but the customer service is horrible and they usually only have 1 person working the Inside so bring a lunch it's going to take awhile..

The gentleman, Ethan, was a pleasure to work with. He was friendly, considerate and extremely competent. Even though, at the time I was there, Ethan was by himself, he served multiple customers quickly and efficiently. It’s a rarity now a days to find an employee as dedicated as Ethan.

I was charged several times took over and hour to finish paperwork and trailer was not properly connected by staff and came off on freeway broke all my things and could have killed my family