310 Avenida Pico, San Clemente, CA 92672
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Dump the app. Worst experience ever. What should have been something simple and easy was horrible, frustrating and time consuming. People at location are wonderful, but they can not help with the horrible app experience. There are so many issues with the app, but I refuse further wasting my time to cite all the issues. If given choice DO NOT use the app - stick with actual people. They were wonderful.
My first time renting with U-Haul, and the experience was smooth and easy. From the customer service on the phone to the front desk and the drop-off crew, everyone was wonderful. The service was great , convenient, fast, and easy when checking in and out. The price was reasonable, and the vehicle was super clean and well-maintained. I would definitely do business with them again.
Everyone at this location were so helpful and went out of their way to save our day. Our car transport fell through and as military moves go… we don’t have time to waste. They got us our uhaul truck and dolly all set up and even assisted us on loading the car to ensure everything was lined up and secured properly. They absolutely saved our day and helped us make a stressful situation much less of a burden. The vehicles are all clean and easy to operate and they seem to have a large selection of equipment sizes. Getting set up was quick and easy and the prices are very reasonable as well.
Wonderful staff. Have rented moving trucks from them three times and every experience has been great! Thanks and will be back for our next move in a few years.