U-Haul Moving & Storage of Scranton

The employee that assisted me was AMAZING. My experience is always great; but he went above and beyond. He was attentive and personable. Amazing customer service skills. He is definitely an asset to your organization. Please pass this along to him.

your staff members are very rude and nasty there was one guy in the yard that was very kind and professional the rest of the staff nasty you guys should pay more attention on this matter..thank you

Had mice feces in my totes and holes in my bag

Their costumer service is horrible, they are rude to clients, someone of front of me was not a native English speaker and as soon as they left they were making racists comments. When it was my turn they were very rude and the women that was taking care of me second she was using her phone and ignoring what I was telling her. Please make sure to correct this issues, this is not appropriate.