U-Haul Moving & Storage of St Cloud

This locations always provides amazing customer service!!

All of the units stink of decomposing bodies because a hobo made a campfire inside their unit and died of lack of oxygen. Kind of funny. But inconvenient

Jenna was awesome to work with! I’ve rented a cargo trailer a couple of times now. Most recent was this weekend for in town. I picked up and trailer checked out fine. I got to Sauk Rapids to start filling it and got a flat tire. Called roadside assistance and they struggled finding someone to fix remotely on a Saturday morning. I unhitched trailer and went back to U-Haul and Jenna took excellent care by sending me with another trailer. Meanwhile roadside assistance hooked up with Andy’s towing to get the first unit brought back to the location. Unideal situation on moving day, but Jenna, her team and Andy’s towing made the best out of the situation. Thank you all!

Person who checked us out was extremely friendly and appeared to multi task well. However, when we returned trailer later that day trailer didn’t show up as being rented by me. After several calls to the 800 number a man named Ryan stopped to pick up his car. He immediately came to us asking if we needed some help which we did. He took no time in taking care of everything. We were very fortunate he was there or perhaps we wouldn’t have been able to leave the trailer. We were overall pleased with our experience and rental equipment. However, the first person making the mistake could have been a catastrophe on our end. Had Ryan not stopped after work.