U-Haul Moving & Storage of Upper Marlboro

The vehicle had a strong smell of cigarettes and had to drive with the window down. Kept it overnight and keeping the windows closed made it difficult to ride in the cabin even with the air on.

Customer service was very good. Had to extend and the folks in store were very helpful and accommodating.

Margie was absolutely amazing! With the phone ringing non-stop, customers at the counter, me adding extra items to my purchase and picking up a truck…..she was the sweetest. She was calm, remember med the multiple things people were asking of her, while not showing a bit of frustration. I have always used this location when needed and she’s a very pleasant smile to see.

The reason I rate this location a 1 star is because of the hidden fees as well as the customer service.