U-Haul Moving & Storage of Walsingham Park

Jillian is the best. Some regional vice president put a policy in place that you can't rent a van or pickup without a credit card due to theft, but a box truck you can rent with a debit card. I'm trying to see the sense in that decision and can't. Most people in this day and age don't have a 35000 vehicle replacement on their credit card. Furthermore, if someone wants to steal a truck, their gonna steal one no matter what it is.
Anyways, Jillian is awesome. We ran into the pickup truck scenario, and Jillian made calls and stayed late to make sure we got something for fireworks sales. This location has our business. Hopefully, that idiotic policy goes away, such a dumb policy.

Not consistent with their store policy.

Friendly and helpful with getting moving supplies

7.31 24..Elevator service out at the Largo storage facility on Walsingam Rd.for 3 weeks. Which created a challenge For customers on the second floor to get belongings in and out. Poor signage didn't Didn't direct any one to where the stairs were located?And there is a safety issue on the 1st floor in the stairwell.Behind the stairwell, which is an area or dead space.That's large enough for someone to be hide. There is no mirror there that allows you to see what could be behind.That space , which would address the safety issue. I.
Went to the office on sunday afternoon before Closing time but the door was locked and no one was there. I call customer service and left a message for a district manager to call but nobody ever called today is now thursday.. The elevator
was fixed.I was told it was struck by lightning and that u haul is not offering any service credit or retention incentive. The customer service response was that the barony because the building was hit by lightning and that as a customer.I'm not paying for the elevator. Perhaps she didn't realize she was on a recorded line.She's correct , if not paying for the elevator But I am paying access to To my belongings And a three week extended delay would be unacceptable Because.
Of their inability to locate a vendor to come in repair it. No, they're not responsible for acts of nature.They're responsible for acting like they care and they clearly do not ...