13240 Walsingham Rd, Largo, FL 33774
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Excellent customer service
Friendly service.
Upon picking up my rental truck I was told the last renter did not fill it up all the way and I was receiving it at 1/4 tank and I would have to return at a quarter tank. Once I started the truck, it was on Empty below an 1/8. I went back in to get the rep out, she stated that trucks are never given out at what it needs to be returned at. Despite what clearly states on the contract and within the truck on the gas gauge sticker. I needed the truck for a move that day and didn’t have time to deal with a neglegent I haul rep. Truck was returned at 1/4 so the next renter didn’t have to deal with this issue. Overall I’ve had to rent Uhaul trucks for years and never had this issue. This location doesn’t honor typical Uhaul policies. I get gas prices out soaring these days, but it’s always been the corporate Uhaul policy to return the truck with the same fuel you got it. Not expect you costumers to fill it up for you on their dime.