U-Haul Moving & Storage of Watertown

This office in Watertown goes above average to help their customers. There are still good people out there, that want to help others!

Staff was beyond great, very helpful. They facilitated the process when I needed to switch the truck (I need a bigger one). The vehicles are old (like every single truck) but they were clean!

No notes❤️❤️❤️❤️ i had zero issues!

Such an easy process answered all my question. Truck was in great condition and such a reasonable rate. Super friendly both checking in and out.

Rented a car transport to drive from fort drum to Austin Texas and I made it unscathed lol! Chase from this location was absolutely amazing and helpful! I had so many questions and he patiently answered all of them and even gave me tips and pointers to be safe. I will point out that while he was connecting the trailer to my vehicle, another employee was harping on him about something saying 'if you think you have problems now, it's going to be a bigger problem...' Something along those lines. I DID NOT appreciate this being that Chase was in the process of connecting the trailer trying to insure it's safety and was properly connected. I traveled with my 10 year old and 35 week pregnant cousin the whole way and if anything were to have happened I for sure would have blamed him for distracting the connection process. Chase however handled the interaction professionally and patiently. I commend him for that and thank him for not losing focus.