U-Haul Moving & Storage of Westfield

Seems like they hired one guy to do the work of at least four people. I've been to this location multiple times and they're chronically understaffed. Hope u haul can sort this out. It seems to be a very busy location right of a major route. I don't know why they would only have one person scheduled to work.

Very good and very helpful

Absolutely abhorrent in every aspect... the rental they stuck my mother with was absolutely vile, covered in a mysterious sticky residue that smelled of human waste.
Inside of the facility was barely any better, floors needed to be cleaned BADLY, staff had awful attitudes and clearly needed to work on personal hygiene practices.

Overall, the entire place needs to be closed down for health code violations and restaffed promptly.

When I picked up the rental it was dirty, there were bottle caps in the cab, change in the cab and had 3/4 of a tank of gas. When I returned it I cleaned out the cab. When I returned it, I filled it up with 3/4 of a tank of gas, and accidently left a roll of paper-towels in the cab and was shocked to see they charged me 25.00 for cleaning and 5.00 for a gallon of gas. I have a feeling if I were to swing by there this morning, the van would look exactly like it did when I dropped it off and the gas needle would not reflect the 1 gallon of gas they charged me for. Also I was not refunded for the early return.