U-Haul Moving & Storage of Wilmington

Unfortunately zero stars is not an option... the experience here was straight trash. I had reserved an open trailer for an employee to pick up on the UHaul website, like ya do. Upon arrival to pick up the trailer, the UHaul employee told my employee that they had canceled the reservation. No reason given, no explanation, no apology, no help at all. We found one 30 minutes away and had to reroute the day because this kind sir can't even own up to whatever happened to the reservation. Pathetic... I wouldn't rent a moving blanket from this joint, they'd eff that up too.

Had a reservation for a trailer set up. When I went to pick up, it was “canceled”… had to drive 30 mins in the wrong direction to get another one. Couldn’t even discount the price because Mr. “didn’t want to bother his boss” would even call him to ask. Joke.

Identity stolen called u haul they rented to the person anyway
Then sent me a thank u note. I'm pressing charges against u haul