U-Haul of Pompano Beach

Willie was great! Fast, professional, and clearly experienced! After going to 3 different Uhauls looking for a propane refill… others had their equipment broken awaiting repair (Margate on 441), the second did not initially informed me they did not do refills, but only exchange but tried calling me back when I was on my way there (Powerline and Sample), and the third one did not have anyone trained to do it (Sample and Dixie)… I was hesitant about trying another U-Haul for my propane refill. But this location quickly answered my call, whereas all my other calls went to the 800-number and no one locally would answer. This location also assured me they had the staff available to refill my propane tank and the equipment was functioning! Again, Willie was great, and made sure U-Haul did not become a Macdonald’s ice cream machine joke! Thank you for your help!

Seamless professional service

The Truck was given to my husband and I in poor condition. It was filthy and wet. When we asked for a squeegee to push the water out, we were told that they didn't have any equipment to dry the trucks. When we asked for another truck because we didn't have time to let the truck air out, we were told that there weren't any other ones available. This is all happening during the time we were paying to rent it out. In order to not waste any more of our time or postpone our move, we had to clean and dry the truck under our dime.